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"IT instores commitment to our customers
means that whatever their circumstances, or location,
we will do our best to deliver the right product to
them wherever they are and at a very competitive price."
Daren
Smith
The
Carlyle Group
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Robert
Abantu - Cignal Telco
Cignal
Telco are an important link in providing IT and telecommunications
networks
for banking communities in Africa. Challenges faced by Cignal
Telco mean that
access to the most up to date equipment and specifications
is extremely difficult
and distribution to key cities in the African continent are
at best unreliable
and often worse.
Robert
states;
"IT
instore have been there for me when I wanted anything, my
relationship with them means that I always get the right products
delivered to me within the timeframes I need."
For Robert
and Cignal Telco mistakes can be very expensive. IT instore
place great emphasis on training staff to understand customer's
needs, in Cignal Telco's case the wrong products delivered
4000 miles can make the difference between the success and
failure of a project. Robert points out;
"that
as an international buyer it is difficult if people don't
understand what I need and how I put projects together for
my clients, the IT instore people are like part of my own
team."
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